What is aquascaping?

Aquascaping is the art of arranging aquatic plants, rocks, and other elements to create visually stunning and functional underwater landscapes.

How long does it take to complete an aquascaping project?

The timeline varies based on the complexity and size of the project. Typically, it can range from a few days to several weeks.

Do you provide ongoing support after setting up an aquascape?

Yes, we offer maintenance services to ensure your aquascape remains healthy and vibrant.

What does your maintenance service include?

Our basic maintenance service includes water testing and quality check, water change, filter maintenance, algae control, and a health check for inhabitants. We also offer customized maintenance plans based on your aquarium’s needs.

How often should I schedule maintenance for my aquarium?

We recommend regular maintenance every 1-2 weeks, but the frequency may vary depending on your aquarium’s size and type.

Do you offer emergency maintenance services?

Yes, we offer emergency maintenance services for urgent issues that need immediate attention.

What is included in your installation service?

Our installation service includes the setup of the aquarium, equipment, and initial aquascaping. We ensure everything is properly installed and functional before leaving.

Do you handle the delivery and setup of the aquarium?

Yes, we handle both delivery and setup, ensuring that everything is properly installed and ready for use.

Can you help with relocating an existing aquarium?

Yes, we offer relocation services for existing aquariums, including safe transport and reinstallation.

Do you provide the equipment and supplies needed for the aquarium?

We can supply all necessary equipment and products for an additional cost or guide you on where to purchase them.

Can you help with selecting the right equipment for my aquarium?

Absolutely. We provide recommendations based on your aquarium’s size, type, and specific needs.

Can you create custom aquascapes based on my preferences?

Yes, we specialize in custom aquascaping and will work with you to bring your vision to life.

Do you offer any special packages or discounts?

We offer various packages and promotions. Follow us on social media or contact us for details on current offers and discounts.

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What payment methods do you accept?

We accept payment by cash, checks, credit and debit cards, venmo, zelle.

What is your policy on cancellations or rescheduling?

Please contact us as soon as possible if you need to cancel or reschedule. Our policy details are outlined in our service agreement.

Do you offer any warranties or guarantees on your services?

We offer warranties on our installations and certain aspects of our services. Details are provided in our service agreement.